Dundee’s two constituency MSPs Shona Robison and Joe FitzPatrick were briefed on Friday by senior staff from Digital UK – the company behind the digital switchover – on the preparations for the big switch off of analogue TV services in Dundee.
Switchover has already occurred without problems in several parts of Scotland and all analogue services in Dundee will be switched off in two phases over a fortnight in August.
With ten weeks to go, Digital UK’s North of Scotland Liaison Manager Alan Cowie and National Manager for Scotland, Paul Hughes, gave a presentation to the MSPs on the progress so far in the Dundee area.
Shona Robison commented after the meeting: “I was pleased with progress so far and reassured that 98% of the public has an awareness of the switchover date although there is still work to do on detailed preparations.
“The switchover will be in two phases. Firstly, on 4 August, analogue terrestrial BBC 2 will be switched off overnight and replaced with a selection of digital channels.
“The second stage will be a fortnight later, when all analogue services are switched off and replaced with digital services.
“There will of course be questions and concerns raised by the public nearer to the switchover date but Digital UK have a comprehensive system of back-up and support in place for any eventuality, including a helpline; telephone 08456 50 50 50 or visit the Digital UK website: www.digitaluk.co.uk
“They have a list of all types of kit that is available on the market and can provide advice or a home visit to ensure that viewers will receive the new services.
“We were informed that all social and community housing in Dundee is either 100% ready or work is underway to ensure that the switchover goes smoothly.”
Joe FitzPatrick MSP said: “Both Shona and I have had considerable contact with constituents over the years about analogue terrestrial TV reception quality. This is partly because Dundee has so many hills and is served by a number of relay transmitters, including Tay Bridge. In fact, Dundee has the second highest number of relays in the STV North region.
“If you are served by a relay transmitter you will receive 3 multiplexes after switchover – this means 15 different TV channels, while the majority of viewers, – two thirds of the population – served by the main transmitters, will receive the full six multiplexes – all channels.
“There will be the option of purchasing a Freesat box if you really want to have every possible channel but most people will find that they have all the channels they need after switchover. There is a Help Scheme available for those who are eligible.
“Although all households will receive an information booklet, there will be various community events and roadshows held locally at both the first and second stage of switchover in August.
“A full range of advice booklets in a wide range of languages, including Polish, Bengali, Urdu – and versions in Braille and in Large Print, are available at our Dundee Parliamentary Office, at 8 Old Glamis Road, Dundee, DD3 8HP.”
Eligibility and cost details are available at www.helpscheme.co.uk and are included here:
Switch Over Help Scheme
Eligible people will have digital TV explained to them clearly and simply, the options available will be explained and equipment that is needed will be installed.The Help Scheme will also make sure they are happy with how it all works.
Eligible Groups: People are eligible if they are aged 75 or over, or have lived in a care home for six months or more, or get (or could get)
- Disability Living Allowance or
- Attendance or constant attendance allowance, or
- Mobility Supplement, or
- Are registered blind or partially sighted
Eligible people will be asked to pay £40 towards easy-to-use equipment that suits their needs, help with installation, fitting of a new dish or aerial where it is possible and it is needed (in some case there may be an extra charge for this service), a demonstration and someone they can call for help while they are getting used to the equipment.
This service is free if eligible people:
- Get pension credit, income support or income-based jobseeker’s allowance
Eligible groups may choose an alternative to the basic offer, including a digital television set, different platform, subsscription packages, or a digital television recorder. There is an extra cost for these options. Options may vary from region to region.